two, is in a may of tbirt we hired an additional 36 raiders in that regional office. in may of 2013, army reserve personnel were activated and deployed in seattle to help it in getting these cases through quicker. staff at the regional office has been working mandatory overnight and right after the holidays they will resume mandatory overtime through 2014 provided the funding is available us. one other item we have done is we had capacity in providence to take some of those cases. we're working faster so 250 cases per month are being brokered to providence in order to help take some of the pressure off the derail site in seattle. so i think in the coming months you'll see drastic changes in there. one other comment about the process in general. to look at the process and say it's merely a simple claim is to call complex merely a complex claim and call a complex claim a simple one. as a result, a timely claim going through the process is measured at 295 days. not the 125 days like we see for the traditional bundle. the second part was about ms. price and the fdc and i